Citroen

Inclusion

Your basic rental includes:

Collision Damage Waiver, Airport Surcharges, 24/7 Roadside assistance, Theft Protection (TP), , Third Party Liability (TPL), Personal Accident Insurance, Local Taxes, Value Added Tax (VAT)., Unlimited mileage for daily contract 1 to 29 days, (monthly rental limit 5000 km, 1 AED for extra km), Free Modification (up to 24 hours prior to pick up time).

Required Extras to be paid on arrival

Airport parking fee (When booking at the airport, the airport parking fee 50 AED per delivery is mandatory and is not included in the offer, to be paid separately on arrival.)

The renter will be responsible for any fines, toll fees, and parking charges incurred during the rental period.

Driver requirements

Drivers must be at least 21 years old to rent a vehicle (24 years old for luxury, premium, and sports vehicles).

Drivers under 24 years old will pay an additional Young Driver fee. These young drivers can only rent small, economy, and compact cars. (For details about the Young Driver fee and restrictions, see the "Young Driver terms" section.)

There is no maximum age limit for renting a car.

There is no additional fee for senior drivers.

To rent a car from us, your driver's license needs to meet these requirements:

Standard vehicles (Small, Economy, Compact): Your license must be issued by authorized authorities at least 1 year before your rental begins.

Luxury, Premium, and Sports vehicles: Your license must be issued by authorized authorities at least 5 years before your rental begins.

Driver License Requirements:

For GCC Residents:

You can use your GCC national license to rent a car if you also hold a GCC passport. (GCC countries: Oman, Saudi Arabia, Qatar, Bahrain, Kuwait, UAE)

For International Drivers

You need both a valid International Driving Permit (IDP) and your original national driver's license.

Acceptable National Licenses (without IDP):

Albania, Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, China (with official translation), Cyprus, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, New Zealand, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, South Korea, Spain, Sweden, Switzerland, Turkey, United Kingdom, USA

All other countries:

You require an International Driving Permit (IDP) alongside your national driver's license.

Important Notes:

The IDP must be valid and accompanied by your original national license. China's national license requires an officially approved translation for acceptance.

In addition to the previously mentioned documents, the renter will need:

Young Driver

Rental Age:

Minimum age to rent a car: 21 years old

Young Driver Fees (under 24 years old):

Daily fee: 50 AED (capped at 1,000 AED per month)

Security deposit: 2,500 AED + 20% of repair costs

Not eligible for Super Collision Damage Waiver (SCDW) purchase

Damage/Accident Liability:

In case of damage/accident, you will be responsible for:

Failure to submit a police report will result in your full liability for:

Security Deposit

A deposit will be blocked on your credit card from the rental start date until 21 business days after the vehicle's return. The refund will be processed after that.

Deposit Amounts:

Payment Policy

Other Charges:

Traffic Fines: Pay all fines within 48 hours of receiving them.

Tolls & Damage: Settle these charges on the day you return the car.

Late Charges: Any charges added to your account after returning the vehicle will be deducted from your security deposit.

One-way Fee: A fee of 50 AED will be charged if you drop off the car at a different location than where you picked it up.

Booking Modifications: You can change your booking for free up to 24 hours before your pick-up time. If you change your booking within 24 hours of pick-up, a modification fee of 150 AED will apply.

Invoices: We can provide an invoice upon request.

Delivery/Collection: This service requires an advance request and additional fees will apply. See table below:

Vehicle Return Policy

Cleanliness: Return the vehicle clean, both inside and out. This includes removing all trash, sand, stains, and pet hair. Smoking, eating, and drinking are strictly prohibited in the vehicle.

Valet Fee: A valet cleaning fee of 600 AED will apply if the car is returned excessively dirty, with sand, stains, animal fur, garbage, or lingering odor.

Excessive Exterior Dirt: For vehicles returned with excessively dirty exteriors (as determined by DRIVUS standards), a separate cleaning fee of 150 AED may apply.

Geographical restrictions

Geographic Limits: DRIVUS rental vehicles must be driven within the United Arab Emirates only.

Driving Conduct: Off-road driving and reckless driving are strictly prohibited with DRIVUS vehicles.

Toll Fees (SALIK & DARB)

A fee of 6 AED will be charged per crossing.

Rental Period and Return Policy

Breakdown Assistance:

In case of vehicle breakdown, DRIVUS Car Rental will provide a replacement car as soon as possible.

Do not attempt to repair the rented vehicle yourself without written permission from DRIVUS Car Rental.

Coverage

Included Insurance Coverage:

Collision Damage Waiver (CDW):

Theft Protection:

Roadside Assistance:

Third-Party Liability (TPL):

Personal Accident Insurance:

Provides coverage for medical expenses and potential death benefits for the driver and passengers in case of an accident.

Optional extras and services

Fuel policy

Same to Same

To ensure a smooth return process, please return the vehicle with the same fuel level as when you picked it up.

Tip: Plan your trip and fuel consumption carefully to avoid any additional charges.

Important Information in Case of Accident or Mileage

Damage

Remember: Your safety and the proper reporting of any incident are our top priorities.

Thank you for choosing DRIVUS!

We wish you a safe and enjoyable journey.